Terms and Conditions

1. Introduction & Company Overview

Welcome to Hanzof Store (accessible at https://hanzof.store), owned and operated by Unbound3D Industries Private Limited ("Company", "we", "us", or "our"), having its registered operations at Bangalore, Karnataka, India. These Terms and Conditions govern your access to and use of our website, services, and the purchase of 3D printing components, engineering parts, filaments, tools, and robotics accessories.

By accessing our website or placing an order, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website.

2. Account Registration & Security

To place orders and access your order history, you may create an account using your email address, full name, and mobile number via our secure One-Time Password (OTP) verification system. You are responsible for maintaining the confidentiality of your account access credentials and for all activities that occur under your account.

3. Products, Pricing & Accuracy of Information

We strive to display accurate technical specifications, compatibility lists, stock levels, and pricing for all products. All prices are listed in Indian Rupees (INR) and are inclusive of applicable Goods and Services Tax (GST) unless specified otherwise. We reserve the right to modify prices, discontinue products, or correct inadvertent typographical errors at any time without prior notice.

4. Payment Terms & Razorpay Gateway

Payments on Hanzof Store are securely processed through Razorpay. We support Credit/Debit Cards (Visa, MasterCard, RuPay), UPI (Google Pay, PhonePe, Paytm), Net Banking, and major Indian digital wallets. By submitting payment details, you warrant that you are authorized to use the chosen payment method. Orders are confirmed only upon successful authorization from Razorpay.

5. Shipping, Delivery & Fulfillment

Orders are dispatched from our Bangalore fulfillment hub via reputable courier partners (including BlueDart, Delhivery, and DTDC). Detailed delivery timelines, tracking procedures, and shipping rates are outlined in our Shipping Policy.

6. Cancellations & Returns

We offer a 7-day return and replacement policy for defective or damaged items upon arrival. Full terms and instructions on how to request a refund are available in our Cancellation & Refund Policy.

7. Limitation of Liability & Warranty

Unbound3D Industries Private Limited shall not be liable for indirect, incidental, or consequential damages resulting from the use or inability to use our products, improper installation of hardware, or user modifications. Our total liability for any claim shall not exceed the amount paid for the specific product in dispute.

8. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of India. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the competent courts in Bengaluru, Karnataka, India.

9. Registered Entity & Contact Details

For any questions regarding these Terms & Conditions, please contact: