Shipping and Delivery Policy

1. Dispatch & Processing Time

All orders placed on Hanzof Store (operated by Unbound3D Industries Private Limited) are processed and dispatched directly from our central fulfillment hub in Bangalore, Karnataka, India.

• Quick Dispatch: Orders placed before 2:00 PM IST on business days (Monday to Friday) are packed and dispatched on the same day.
• Standard Processing: Orders placed after 2:00 PM or over weekends and public holidays are dispatched on the next business day.

2. Delivery Timelines Across India

We partner with India's premier air and surface express couriers (including BlueDart, Delhivery, DTDC, and Shadowfax via Shiprocket). Estimated delivery transit times:

3. Shipping Charges & Free Delivery Threshold

• Free Express Shipping: Available on all orders with a cart subtotal of ₹1,500 and above anywhere in India.
• Standard Flat-Rate Shipping: A nominal flat fee of ₹99 is applied to orders below ₹1,500.

4. Order Tracking & Notifications

As soon as your shipment is picked up by the courier, you will receive an automated email notification containing your AWB / Tracking Number and direct live tracking link. You can also view live tracking status anytime in your Account Dashboard.

5. Damaged or Tampered Packaging

If you receive a package that appears visibly damaged or tampered with during transit, please refuse delivery and immediately notify us at info@hanzof.store or call +91 75581 50570. We will promptly arrange an expedited replacement shipment.